Customer Support Plans & Pricing

Free Customer Support

247OpenOffice offers high quality customer support services at the most compatible prices in the industry. Our professionally trained and experienced customer care agents will manage and grow your business at a fraction of the cost of your current suppliers.
We offer a variety of Customer Support plans, which are perfectly set to meet any incoming traffic needs, including the following plans options:

PLAN DESCRIPTION Phone Support Chat Support Email Support Dedicated Agent Support
Service Hours 24/7 24/7 24/7 PopularMonday - Friday
Minutes Included/Month 400 400 700 emails 8 hours/day
Price/Month $146.99 $146.99 $146.99 $1,118.99
Set Up Fee $29.99 $29.99 $29.99 $29.99
Price/Additional Time $0.39/min $0.39/min $0.20/email $6.99/hour
PBX Virual Office Basic Plan checkmark n/a n/a checkmark
Monthly Contract checkmark
7-Day Free Trial
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 *Additional extension/live agents can be provided upon request at an additional price
SERVICES
Pre-recorded Main Greeting
Trouble Ticket System
Knowledgebase System
Call Log
Call Log to Email
Customer Service Issues
Product Delivery Complaints
Product Defect Complaints
*Order Taking & Processing
IT Support
Help Desk

*Features available at an additional fee

ADD-ON FEATURES PRICE Description Highlights
Order Taking $49.99/month Our live agents are stand by to attend your callers 24/7/365 so that you don’t loose your sales call or miss a call. All calls will be answered on behalf of your company. In addition, your callers will be able to navigate through automated menus selectios that will facilitate cost-effective handling of large call volumes. All credit cards information is transferred to the client through secured connection subject to successful payment approval.
  • Application / Claims processing
  • Subscription services
  • Feedback collection for products / service / campaign etc
  • Polling / Media analysis.
  • Effective up-selling and cross-selling to existing customers during call
Operator Time $0.69/order
All calls are billed in 6 second increment, 30 seconds minimum per call

247OpenOffice is committed to providing you with quality customer service. A one-time $29.99 non-refundable set-up fee will be applied to the cost of selected plan, which will include up to 1 hour of customized training, programming and scripting. Pay-as-you-go and customized plans are available upon request.


Do you have specific requirements? Request a Customized Quote or Contact a 247OpenOffice consultant today!

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