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What is 247OpenOffice?
247OpenOffice offers affordable Hosted PBX & VoIP phone system for your growing business. With a variety of phone features ranging from call attending to call routing, we help you maintain a well-organized communication system in a business environment starting at just $9.99 per month. With multiple extensions, you can create virtual departments or worldwide virtual branch offices for your business. Our supplementary services such as Virtual Personal Assistant, Answering Services and Customer Support Services, include the Small Business Basic package as well. In addition to providing small businesses with an opportunity to project a professional image, 247OpenOffice hosted PBX solution is a great alternative for international calling. By assigning extensions to your international locations, you can communicate unlimitedly at absolutely no cost. With 247OpenOffice hosted PBX services there are no huge investments or hardware installation. Contact us today so we can assist you in choosing the right virtual PBX system solution that satisfies your business needs or personal requirements. |
How much do 247OpenOffice services cost?
Our services start from as low as $9.99 per month. For more information, please check the plan price page for each of our services, including Hosted PBX & VoIP Phone System, VPA Services, Answering Services & Customer Support Services.
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What is a local number?
Generally speaking, clients prefer to deal with businesses in their own locale. By using a virtual local number as your primary number is a great way to promote your business as a part of the local community. However, publishing a toll free number can create an impersonal image of your business, thus rejecting a lot of potential customers looking for a more personal approach. 247OpenOffice Local Number Service is a virtual phone system that handles many office functions without requiring a central office, extra staffing, or special equipment. These functions include an automated attendant in place of a receptionist, call forwarding and voicemail in place of a traditional phone system, and the ability to start conference calls without teleconferencing hardware.
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What is a toll free number?
U.S toll free numbers allow callers connect from anywhere in the country without paying long distance charges. You can get a toll free number for your business through 247OpenOffice. All numbers are subject to availability. The ordering processing timeframe may take from 7 to 10 days to complete. There is a $37.99 setup fee for ordering a toll free number.
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What is an International DID?
An international DID is a feature offered to 247OpenOffice members in order to provide them with local telephone number in a selected country or city. If you have international business, an international DID would create you a local presence while allowing your local customer dial your number without incurring international calling rates. This is also a great feature for companies with employees in multiple countries. Using an international Direct-Inward-Dial (DID) number, 247OpenOffce allows every person in the company to have a personal number that comes directly to their phone, with features such as follow-me calling, transfers anywhere in the company, voicemail, and more. For more information on international DID number, click here.
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How much will it cost to start up service?
247OpenOffice Hosted PBX & VoIP plans start at $9.99 per month. There is a one time setup fee of $29.99 with $0 for overage fees and unlimited FREE minutes for inbound calls.
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Do I need any special equipment to get started?
No special equipment is required for using 247OpenOffice hosted PBX & VoIP Phones service. Generally, as long as you have a DSL connection, you can answer incoming calls through your PC with free 247OpenOffice SoftPhone download. 247OpenOffice receives voicemail 24x7 and sends them to your online account. You can retrieve and listen to these messages directly through your computer speakers.
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How soon I can start using my number?
In most cases, you may begin using your number within 24 hours of completing your order.
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Do you offer unlimited free minutes for inbound calls?
Yes. All 247OpenOffice Hosted PBX & VoIP phone service plans offer unlimited free minutes for inbound calls. Which means, you will not be billed if you go over your inbound calling minutes.
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Can I try the service for free?
247OpenOffice hosted PBX & VoIP Service is available to try risk-free with our Free 7-Day Trial. Choose your number and calling plan and get started using 247OpenOffice hosted PBX & VoIP Service today!
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Will my credit card be billed during the free 7-day trial?
No. You will not be charged during the 7-day free trial. The Free 7-Day Trial includes 30 free minutes of usage and all features with the exception of number reservation fee, including: local area code numbers, toll free number and international DID. You will be charged if you choose to upgrade to a subscription during the trial. You will be automatically upgraded and billed if you do not cancel before the trial period expires.
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Can I upload my auto attendant recording?
Yes. If you have already had a recording you would like to use for your auto attendant, you may upload the audio file through 247OpenOffice Web Portal. You can also make a new recording over the phone at any time, or request our assistance with professional voice recording of your script for a small fee.
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Can I upload a promotional recording for hold music?
Yes. You may upload new hold music for your 247OpenOffice Hosted PBX & VoIP Service. You may provide custom music for your callers to enjoy or keep your callers up-to-date on your latest promotional offers.
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How can I check my voicemail messages?
By default, all your voicemail messages will be sent to your assigned email address in .WAV format.
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Can I add more voicemail boxes and/or extensions?
There is no practical limit to the number of virtual voicemail boxes or extensions you can add to your 247OpenOffice Hosted PBX & VoIP Service. Voicemail boxes and extensions are typically provided in blocks of five boxes at a time for an additional $5 per month. Please contact us for assistance with additional voicemail boxes or extensions.
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Is there is a long-term commitment for signing-up with 247OpenOffice?
No commitment is required. Our month-to-month service plans allow maximum flexibility with the option to upgrade or cancel your service at any time.
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What is 247OpenOffice customer referral program?
If a customer referred by you signs up and remains with us for a minimum of one month period, you will be credited with a free month service of your current calling plan. That’s a 30-day free service per customer you send our way – just be sure they remember to mention your name when they’re signing up!
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